Your personal data will be used to process your order, support your experience throughout this website, and for other purposes described in our privacy policy.
1. General Provisions
This Privacy Policy describes how we collect, use, process, and protect your personal data when you visit our website and use our services. We understand the importance of your data privacy and strictly adhere to security principles and legal compliance, following applicable data protection laws, including Data Protection Laws and the General Data Protection Regulation (GDPR).
2. What Data We Collect
We may collect and process the following categories of data:
- Personal Data: Name, surname, email address, phone number, delivery address, information about preferences and interests related to the use of our services.
- Payment Information: Bank card details (e.g., card number, expiration date), billing information, as well as transaction and payment data related to the use of our site (note: bank card details are not stored on our servers and are processed through secure payment systems).
- Technical Data: IP address, browser information, operating system, device information, geolocation (if access is granted), as well as cookies and interaction data with the website.
- Interaction Data: Activities on the website, pages visited, time spent, links clicked, and other similar data.
3. How We Use Your Data
The collected data is used for the following purposes:
- Order Processing and Service Provision: To fulfill contractual obligations, including confirming, delivering goods, or providing services.
- Enhancing User Experience and Content Personalization: To analyze user behavior on the website, adapt content, and improve website functionality and convenience.
- Sending Notifications: Regarding order status, registration confirmations, and marketing offers, news, or promotions (with your consent).
- Ensuring Security and Preventing Fraud: To prevent and investigate fraud, ensure data security, and protect against unauthorized access.
- Analytics and Research: To improve the quality of our services and analyze user behavior for optimizing website functionality.
- Marketing and Advertising: Based on your preferences, we may offer you targeted marketing proposals, provided you have given your consent.
4. Cookies
We use cookies to improve the website’s performance, analyze traffic, and personalize content. Cookies may be used to store your preferences and gather traffic statistics. You can manage cookie settings through your browser; however, disabling cookies may affect the website’s functionality.
5. Sharing Data with Third Parties
We do not sell or share your data with third parties, except in the following cases:
- When necessary for order fulfillment or service provision (e.g., passing data to courier services or payment systems).
- When required by law, to comply with legal obligations or upon request by law enforcement authorities.
- For processing data by third-party services such as marketing platforms, analytics services, or notification services, where data is shared only for specified purposes and under confidentiality protections.
6. Data Protection
We take all necessary technical and organizational measures to protect your data from unauthorized access, loss, modification, disclosure, or destruction. We use modern encryption methods to secure your information, including secure communication channels for data transmission. Standard security protocols, such as HTTPS, are applied for securing transactions on the website.
7. Your Rights
Under data protection laws, you have the following rights:
- Right to Access: You can request information about the personal data we hold about you.
- Right to Rectification: If your data is incorrect or incomplete, you can request its correction.
- Right to Erasure: You can request the deletion of your personal data if it is no longer needed for the purposes for which it was collected.
- Right to Restrict Processing: You can limit the processing of your data if you believe that your data is being processed unlawfully.
- Right to Data Portability: You can request to transfer your data in a structured format suitable for transfer to another service.
- Right to Withdraw Consent: At any time, you can withdraw your consent for data processing for marketing purposes.
- To exercise these rights, please contact us using the contact information provided below.
9. Changes to the Privacy Policy
We reserve the right to periodically modify or update this Privacy Policy. Any changes will be posted on this page with an updated date. We recommend periodically reviewing this page to stay informed about the current version.
10. Contact Information
If you have any questions or concerns about how your data is processed, please contact us:
📩 Email: info@vibeneon.com